We are brand new to Autotask, still starting, about to begin, or
recently completed the Onboarding Process
Kaseya Profession Services Offer:
Onboarding sequencing
2 4, 8, etc hours of navigation assistance
Advanced Global’s AAAIP Features:
A Transformational Operational Experience that guarantees to provide the Freedom to Grow the Business
A Guide on the Side who has been there and done that and with:
A Plan/Roadmap of the most efficient way to onboard and fully leverage the Autotask PSAutomation software.
A guarantee or your money-back success criteria that includes both qualitative and quantitative goals.
Someone to help you maintain focus and energy on improving your company's Operational Performance as well as hold the Team accountable to “Work on the Business."
An Operational Continuous Improvement Program that includes:
96 Standard Operating Repeatable Procedures (SOPs)
86 Recommended Autotask Configuration Changes
22 Advanced Live Reports
And a Client Support Model 2nd to none:
Advanced Global “Done For You” on key components.
Advanced Live Reports written
Advanced Dashboards built
Advanced Client Notifications copied and rebranded
Advanced Cascading Contract Templates created
Program Change Management Auditing and Verification Check-Ins
We are a Nimble MSP (1-4 Techs) without a Service Coordinator
Advanced Global's Small MSP Improvement Program (SMIP) Features:
45-88 Content Discussion process reviews/improvements
19-35 “Done For You” Autotask PSAutomation Configuration Improvements
6-12 Advanced Live Reports
Exclusive Community Access, Featuring:
Discussion forums with AG Coaches, industry experts, and peers
A comprehensive video library with program content & "How-To" guides
Advanced Global’s Document Library for additional resources
We are a Mature MSP (6+Techs) with, moving to, or wanting a Service Coordinator
Advanced Global's Unshackled Program Features:
A Transformational Education Experience that Transforms your Service Delivery Operation from Chaos to a Zen Work Environment
50 Content Discussion process reviews/improvements
37 Recommended Critical, Important, and Optional Autotask PSAutomation Configuration changes supporting the Operational Process improvements
10 Advanced Live Reports to Benchmark, Track, and Drive Continuous Improvements
2 Operational Evaluations (Black Hole, Stuck Tickets & Service Coordinator Mindset)
Exclusive Community Access, Featuring:
Discussion forums with AG Coaches, industry experts, and peers
A comprehensive video library with program content & "How-To" guides
Advanced Global’s Document Library for additional resources
“Advanced Global was the perfect solution to meet our Autotask Service Delivery needs."
“Advanced Global was the perfect solution to meet our Autotask Service Delivery needs. Working with them was great, and I highly recommend Advanced Global MSP Coaching.”
- Alex O, Unified Technicians
"The information and processes that they have are top notch"
“I have been a part of the Advanced Global community (not working for them) for almost a year now and the information and processes that they have are top notch. If I was moving to Autotask instead of just changing our existing Autotask, I would definitely look at Stephen and his team for set up.”
-Reddit Post
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